Returns & Exchanges
At FRÉ, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, we offer a 30-day window for returns and exchanges on all orders.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include in your package.
Pack and Ship
Securely pack the items in their original packaging if possible and drop off the shipment at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing